As of August 2024, International Journal "Notes on Intuitionistic Fuzzy Sets" is being indexed in Scopus.
Please check our Instructions to Authors and send your manuscripts to nifs.journal@gmail.com. Next issue: March 2025.

Issue:Intuitionistic fuzzy component failure impact analysis (IFCFIA) – A gradual method for SLA dependency mapping and bi-polar impact assessment

From Ifigenia, the wiki for intuitionistic fuzzy sets and generalized nets
Revision as of 17:39, 4 February 2014 by Vassia Atanassova (talk | contribs)
Jump to navigation Jump to search
shortcut
http://ifigenia.org/wiki/issue:nifs/19/3/62-72
Title of paper: Intuitionistic fuzzy component failure impact analysis (IFCFIA) – A gradual method for SLA dependency mapping and bi-polar impact assessment
Author(s):
Roland Schütze
University of Fribourg, Switzerland
roland.schuetze@unifr.ch
Presented at: 17th International Conference on Intuitionistic Fuzzy Sets, 1–2 November 2013, Sofia, Bulgaria
Published in: "Notes on IFS", Volume 19, 2013, Number 3, pages 62—72
Download:  PDF (416  Kb, File info)
Abstract: This concept provides a bridge from IT-centric service levels, written in IT technical terms, to business-oriented service achievement. The proposed IFCFIA methodology will help for Service Level Agreements (SLAs) to relate metrics for business applications into measurable parameters for technical services that can be defined and reported against a SLA and monitored under Service Level Management. It allows assessing the complex dependency and impact relationships of low-level backend components to the quality of the frontend service. This work defines dependency couplings in a practical and feasible manner in order to satisfy aspects of the distributed nature of SLAs in a multi-tier-architectural environment and offers transparency into complex impact assessments. IFCFIA starts from the idea of naturally approaching impact relationships by separately envisaging positive and negative aspects with the notion of bipolarity. Performing an intelligent multi-level impact- or fault-tree analysis by means of intuitionistic fuzzy mathematical models it unveils business insights into how service accounts as a whole can improve quality and allows pro-actively tracking measures of backend components to gather the overall SLA quality status of the business service.
Keywords: Service Level, SLA, Business Impact, Services Quality, Intuitionistic Fuzzy Sets.
AMS Classification: 03E72, 03E75.
References:
  1. Bianco, P., G. Lewis, P. Merson. Service Level Agreements in Service-Oriented Architecture Environments Software Architecture Technology Initiative CMU/SEI-2008-TN-021 Sept. 2008.
  2. Service Level Agreement Zone, 2007. http://www.sla-zone.co.uk
  3. Hui Li, Challenges in SLA Translation – SLA@SOI European Commission Seventh Framework Programme (2007–2013) SAP Research, Dec. 2009. http://sla-at-soi.eu/2009/12/challenges-in-sla-translation/
  4. Joshi, K. P., A. Joshi, Y. Yesha, Managing the Quality of Virtualized Services. Proc. of the SRII Service Research Global Conference, 2011. http://ebiquity.umbc.edu/get/a/publication/541.pdf
  5. TeleManagement Forum: SLA Management Handbook – Volume 4: Enterprise Perspective, ISBN: 1-931624-51-8. http://www.afutt.org/Qostic/qostic1/SLA-DI-USG-TMF-060091-SLA_TMForum.pdf
  6. Rud, D., A. Schmietendorf Reine. Resource Metrics for Service-Oriented Infrastructures 2007. http://www.cs.uni-magdeburg.de/~rud/papers/Rud-13.pdf
  7. Dhama, H. Quantitative models of cohesion and coupling in software, Journal of Systems and Software, Volume 29, April 1995, Issue 1, 65–74.
  8. Fenton, N., A. Melton. Deriving structurally based software measures. Journal of Systems and Software, Vol. 12, 1990, Issue 3, 177–187.
  9. Alghamdi, J. S. Measuring software coupling. Proceedings of the 6th WSEAS International Conference on Software Engineering, Parallel and Distributed Systems, SEPADS'07, Stevens Point, Wisconsin, USA. World Scientific and Engineering Academy and Society (WSEAS), 2007, 6–12.
  10. Pham Thi Quynh, Huynh Quyet Thang. Dynamic Coupling Metrics for Service–Oriented Software. http://www.waset.org/journals/ijeee/v3/v3-5-46.pdf
  11. Van Haren 08: Continual Service Improvement Based On ITIL V3: A Management Guide (Best Practice). http://www.openisbn.com/isbn/9087531281/
  12. Bailey, D., E. Frank-Schultz, P. Lindeque, J. L. Temple, III. Three reliability engineering techniques and their application to evaluating the availability of IT systems, IBM Systems Journal, Vol. 47, 2008, No. 4, 577–589.
  13. Hong Yul Yang. Measuring Indirect Coupling. Doctor Thesis at Department of Computer Science, University of Auckland, New Zealand, 2010.
  14. Atanassov, K. On Intuitionistic Fuzzy Sets Theory (Studies in Fuzziness and Soft Computing) Springer Berlin Heidelberg, 2011.
  15. Zadeh, L. A. Soft Computing and Fuzzy Logic, University of Berkeley, California USA
  16. Kolev, B., I. Ivanov. Fault Tree Analysis in an Intuitionistic Fuzzy Configuration Management Database, Notes on Intuitionistic Fizzy Sets, Vol. 15, 2009, No. 2, 10–17.
  17. Schütze, R. IFCFIA, a gradual method for SLA dependency mapping and bi-polar impact assessment. Technical Report 07/2013, University of Fribourg, Switzerland, Department of Informatics.
Citations:

The list of publications, citing this article may be empty or incomplete. If you can provide relevant data, please, write on the talk page.

Retrieved from "https://ifigenia.org/index.php?title=Issue:Intuitionistic_fuzzy_component_failure_impact_analysis_(IFCFIA)_–_A_gradual_method_for_SLA_dependency_mapping_and_bi-polar_impact_assessment&oldid=7038"